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WiFi / Bluetooth doesn’t work

By admin — March 30th, 2018

Please make sure that you’ve installed all Windows updates. To download Windows 10 updates, please visit the Windows Update section on your Ockel.

In case your Ockel Sirius A is up-to-date, make sure to perform the following steps in order to resolve WiFi issues:

  1. Download the Intel Driver & Support Assistant (https://www.intel.com/content/www/us/en/support/detect.html)
  2. Follow the instructions during the installation of the assistant
  3. Once the set-up has been completed. Continue to search for drivers via the assistant tool
  4. Download and install all available updates immediately
  5. Reboot your Ockel device to resolve the WiFi issues

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