Ockel Support

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Sirius B

Sirius B Black Cherry

Sirius A (Pro)

We are here to help

Our online support center is the fastest way to find an answer to frequently asked questions.

If you can’t find the answer to your question, you can email us at [email protected].

In order to help you as quickly as possible, please include the following details:

  • Your full name
  • Order date (if applicable)
  • Order number (if applicable)
  • Detailed description of your issue (if possible, please provide screenshots)

We try to answer all questions within 48 hours on business days between 09:00 – 17:00 (GMT+1)